The 15th Int'l Conference on Management and Service Science(MASS 2025)


Business, Economics & Management (General)



The 15th Int'l Conference on Management and Service Science

(MASS 2025)

Oct. 24-26, 2025 Xiamen, China





Website:https://www.academicx.org/MASS/2025/

Website:Oct. 24-26, 2025

Date:Xiamen, China

Email:contact10@academicx.org

Index: CNKI and Google Scholar





🌏 Conference Background

The 15th Int'l Conference on Management and Service Science (MASS 2025) will be held during Oct. 24-26, 2025 in Xiamen, China. This Conference will cover issues on Management and Service Science. The aim of MASS 2025 is to provide a stage for researchers, engineers, academicians as well as industrial professionals from all over the world to present their latest research results and advanced research methods.



📝 Call For Papers

The 15th Int'l Conference on Management and Service Science (MASS 2025) will be held during October 24-26, 2025 in Xiamen, China. You are invited to submit papers and participate in our academic exchange.

(The conference is soliciting state-of-the-art research papers in the following areas of interest:)

Artificial Intelligence in Service Management

Service Innovation and Design

Digital Transformation in Service Industries

Sustainable Service Management

Human-Centered Service Design

Service Quality and Customer Satisfaction

Data-Driven Management

Cloud Computing for Service Delivery

Servitization of Manufacturing

Crisis Management in Services

E-commerce and Online Services

E-Government

Customer Relationship Management (CRM)

Robotics and Automation in Services

Supply Chain Management in Services

Employee Experience and Engagement

Service Operations Management

Omnichannel Service Delivery

Social Media in Service Management

Ethical and Inclusive Service Practices

Knowledge Management in Services

Blockchain in Service Management

Gig Economy and On-Demand Services

Experience Economy

Virtual Reality (VR) and Augmented Reality (AR) in Services

Cybersecurity in Service Management









📚 Publication and Presentation

Publication: All the accepted papers will be published by a peer-reviewed open access journal that can ensure the widest dissemination of your published work. For more information, please contact us (contact10@academicx.org).

Index: CNKI and Google Scholar



Note: 1. Manuscripts should be submitted by one of the authors of the manuscript through the online registration/submission system or official email.

2. If you want to present your research results but do NOT wish to publish a paper, you may simply submit an Abstract only.

3. All manuscripts are expected to be prepared as a single PDF or MS Word document with the complete text, references, tables and figures included. Any revised manuscripts prepared for publication should be sent as a single editable Word document. LaTex paper is also acceptable for publication, but it should be in PDF for review first.

4. Please click Template for Manuscripts button to download the Full Paper template and prepare your article according to it. The full length of one paper is suggested to be about 15 pages (within the template format with all tables, figures and references). If your paper is over 20 pages, you will be kindly requested to pay for extra pages fees.

5. The simple Abstract submission should include the title, contents, keywords, authors names, affiliations and emails. The length is suggested to be controlled within 1 page and no more than 2 pages.

6. You will receive the review results within 5-7 working days after submission. If you do not get any notification within the time limit, please contact us as soon as possible.

7. You are welcome to submit papers in Chinese and please contact us for more details.

Template for Manuscripts







🕒 Program

Date Time

Oct. 24 10:00-18:00 Registration

Oct. 25 8:30-12:00 Invited Speech Session

12:00-14:00 Conference lunch

14:00-18:00 Invited Speech Session

18:00-19:30 Conference dinner

Oct. 26 8:30-12:00 Technical Session

12:00-14:00 Conference lunch

Oct. 27 One Day Tour

(at own expense)



📍 Attendance Methods

1.Regular Attendance ( No Submission Required )

You're also welcome to attend our conference (without submitting full paper or abstract)

2.Abstract submission

Submit abstract ( Regular Attendance + Abstract + Presentation )

You are welcome to submit abstract for oral presentation or poster presentation.

3. Full Paper submission

Submit full paper ( Regular Attendance + Paper Publication + Presentation )

You are invited to submit papers and participate in our academic exchange. One author will be invited to make an oral presentation and the paper will be published by peer-reviewed open access journal.



📞 Contact Us

Email: contact10@academicx.org

Whatsapp: 0086 18672346485

Tel: +86 18672346485

QQ: 1349406763

WeChat: 18672346485, 3025797047

Official Account: Academic Communications